Address: Gleniffer High School, Amochrie Road, Paisley, PA2 0AG
Office Hours: 8.30 a.m.- 4 p.m.
In terms of emails the standard practice is not to communicate with parents/carers via email although in exceptional cases this may be done.
All calls come in through the school office. Office staff can answer most general enquiries on things like school buses, holidays and so on. Office staff have been instructed to ask callers about the nature of their enquiry. the intention is not to be intrusive but to make sure that your call is directed to the right person.
For cold calls relating to pastoral or academic concerns or questions, office staff will put most calls through to Pastoral Support because they may be to answer the query you have. If they cannot, they will make contact with the teacher concerned and appropriate steps take to answer your query.
If you have been invited to contact a member of staff by prior arrangement or as a result of an earlier communication between you and the member of staff, you may be transferred directly to the member of staff. As you will appreciate staff will usually not be available to take your call due to teaching commitments- most staff have around one period per day off so making quick contact can be a problem. Every effort will be made to respond to your call.
If you consider the matter to be of a very serious nature then it may be appropriate to make contact with Deputy Head Teachers or the Head Teacher.
Frequently Asked Questions
Information can be found via the links below on eligibility and how to apply for free school meals, clothing grants, home to school transport, education maintenance allowance and the home link service.
All of these services are dealt with centrally at Renfrewshire Council headquarters. The links provided include information, answers to common questions and who to contact in the first instance.